Independent resource: This page explains common service considerations only. It does not recommend a specific contractor. Always check licensing, insurance, scope and compliance requirements before work starts.
Monitoring types
Alarm systems can notify the owner, a nominated contact or a monitoring centre depending on the setup.
- Self-monitoring via app
- SMS/phone notifications
- Back-to-base monitoring
- Duress or panic options
What to ask
Monitoring arrangements should be clear before purchase.
- What is the monthly cost?
- Who responds to alarms?
- What happens if internet fails?
- Are there callout fees?
False alarms and procedures
Monitoring is only useful when contact lists, arming habits and response procedures are maintained.
- Keep contact details current
- Train staff/family
- Review alarm history